How to return your purchase of opal or other gemstones if not totaly satisfied

Boulder Opal Under $50
Boulder Opal $50 to $150
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Returns policy

REFUNDS

If for any reason you are not satisfied with any purchases you make from this site simply return your purchase within 14 days for a full refund - no questions asked. Sorry we cannot refund freight charges on delivery and return of goods.

GOODS DAMAGED IN TRANSIT
If your purchase is damaged in transit we will send you a "no charge" replacement, freight free. You will need to return the damaged product (or fragments which demonstrate reasonable evidence of breakage in the case of international orders) to us for assessment.

METHOD OF REFUNDS
Origem will refund to your credit card, or we can post a cheque or international money order.

HOW TO MAKE A RETURN
All we ask is that you print and fill in the Returns Form below, and return the product in its original condition with its packaging. We will also need a copy of your order confirmation record and goods receipt.

RETURNS INFORMATION
Please provide us with the information outlined below. This information must accompany all returns.

Personal Details

Name: _______________________________________________

Company: _______________________________________________

Street Address: _______________________________________________

Town/Suburb: _______________________________________________

State: _______________________________________________

Postcode: _______________________________________________

Country: _______________________________________________

Email Address: _______________________________________________

Contact Phone: (____) _____-________

Preferred Contact Time:____________________________________________ ..............................

Product Details _______________________________________________

Returned Item: _______________________________________________

Code # : _______________________________________________

Receipt # : _______________________________________________

Order Date: _______________________________________________

Reason for return: _______________________________________________

_______________________________________________

What would you like us to do?

Supply a credit on another item from stock

Refund my credit card (if you paid by credit card only)

Refund by posting me a cheque or international money order.

TAX CHARGES

The buyer is solely responsible for any import duty, import taxes or other incidental charges that may apply to their particular country or state. This also includes any custom duties/charges for return parcels